Apply for support
Vol. I · § Begin here
Begin your application.
It is a short, kind form.
One application covers both of our products — an interest-free loan up to £50,000 (repayable) or non-repayable financial support up to £10,000. You can save your progress and come back at any time.
You'll create a free account in 30 seconds — that's it. No identity check at this stage; that comes later, with your consent.
§ I · Before you begin
Four things to know
before you press start.
Set aside about 20 minutes
You can save and come back. Most applications take 15–25 minutes from start to submission. If filling forms is difficult, a caseworker will complete it with you over the phone.
Have a few documents ready
Proof of UK address, one form of photo ID, and a recent bank statement. Photos or screenshots are fine — uploads are encrypted in transit and at rest.
Your application is read by a person
Not an algorithm. A named caseworker reads every application and is the same person you'll speak to throughout. We do not run a credit check at this stage.
Everything you share is confidential
Your details are never sold, never shared with credit reference agencies, employers or family. We retain only what we need to make a decision and meet our legal duties.
§ II · A quick check
The five things
we'll confirm first.
If any of these are uncertain, please get in touch instead of applying. We will work through it with you — there is no disadvantage to asking.
Talk to a caseworker first- 01I am 18 or over
- 02I am a UK resident
- 03I have a UK bank account in my own name
- 04I am applying for myself, not a business
- 05I have read the eligibility criteria
§ III · Other ways to apply
Online isn't
the only way.
By phone
0808 168 8500Mon–Fri, 9am–5pm. Free from UK landlines & mobiles.
In person
Drop-in surgeries at partner venues in London, Birmingham, Manchester, Glasgow and Cardiff. See locations & times.
Through a partner
Many councils, GP surgeries, schools, community centres and charities can refer you directly. Ask your caseworker.
Languages
English, Welsh, Arabic, Urdu, Polish, Romanian, BSL. Translators arranged at no cost.