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UK non-profit · Established to relieve hardship

Unity ReliefUK

Accessibility statement

Last reviewed · 2026-02-10

A site that works for
every reader.

WCAG 2.2 AA is our standard, and we are honest about the things we have not yet fixed. If you have hit a wall on this site, please tell us — every report becomes a priority.

§ I

Our commitment

Unity Relief UK is committed to making this website usable by everyone, including disabled people and people who use assistive technology. We want our applicants and donors to be able to do everything that matters to them — apply, donate, calculate, contact us — regardless of the device or assistive software they use.

This statement covers unityrelief.org.uk and all subdomains. It does not cover external services we link out to from this site (such as your bank's app or HMRC's Gift Aid pages), which publish their own accessibility statements.

§ II

Conformance level

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2 to Level AA. This is the standard required of public-sector websites in the UK under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and we voluntarily hold ourselves to it as a service provider under the Equality Act 2010.

We carry out internal accessibility audits every six months and commission an external accessibility audit by a registered accessibility consultancy every two years.

§ III

What you can do today

On every page, you can: zoom in up to 400% without text overlapping or buttons disappearing · navigate the whole site using only a keyboard · use a screen reader (we have tested with NVDA on Windows and VoiceOver on macOS and iOS) · listen to content read aloud · change colours, contrast and text size using your browser or operating-system settings · use the website without JavaScript for the core information pages (the calculator and forms do require JavaScript).

§ IV

Known issues

We are honest about what is not yet perfect. The following items are scheduled for fixes in our next accessibility sprint:

· The loan calculator's slider can be operated with arrow keys but does not announce its current value to screen readers as smoothly as the typed input. Fix planned: a parallel numeric input that drives the same state.

· Some illustrative photographs have alt text that describes the subject but could go further in describing the scene's relevance. Fix planned: alt-text review with a disability-led editing partner.

· The site's noise/grain overlay is purely decorative but is currently rendered as a background image. It does not interfere with screen readers, but we will move it to be CSS-only to be safer.

§ V

Materials in alternative formats

On request, we can provide any of our written materials in: large print (18pt minimum) · plain text · EasyRead with images · Braille (Grade 2) · audio recordings (MP3) · Welsh (Cymraeg) · British Sign Language video.

There is no charge. Email accessibility@unityrelief.org.uk and we will aim to send the format you need within five working days, or sooner where the request is urgent.

§ VI

Reporting a problem

If you find an accessibility issue, please tell us. We treat every accessibility report as a priority bug.

Email accessibility@unityrelief.org.uk with a short description and (if you can) the page you were on and the assistive technology you were using. We will acknowledge within two working days and tell you when we expect a fix.

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com or 0808 800 0082.

Questions or concerns

Hit a barrier on this site? Tell us, and we will fix it.